This is a statement of the practices of Multi Unit Management Services Ltd (“MUMS”), relating to the processing of personal data and the steps and safeguards undertaken by MUMS to both safeguard the right to privacy of individuals and to comply with the obligations placed upon MUMS by the EU GDPR.
MUMS actively seeks to protect the right to privacy of persons who share personal information with us in the course of our business activities. Any personal data provided to MUMS will be processed in accordance with both Irish and European data protection legislation. Namely, the EU GDPR 2016/679, and the Data Protection Act 2018.
MUMS collects personal data to enable us to provide all individuals with the best service possible. We also collect personal data to meet our legal obligations and to ensure that all parties using our services whether property owners or tenants receive the best possible experience when availing of our services.
Personal data is processed by MUMS in our role as a data processor for the OMC at the developments which we manage.
Each individual OMC is the data controller for all data processed on their behalf by MUMS and/or our representatives.
Personal data is collected to facilitate the performance of a contract to which the data subjects (both owners and tenants) are subject.
Personal data is processed by MUMS to facilitate the administration of the terms of lease agreements to which the data subjects are bound.
MUMS processes data on behalf of OMCs in line with the purposes permitted under Article 6 of the EU GDPR.
Lawful purposes relied upon include the following.
Data is processed to enable OMCs represented by MUMS to meet their legal obligations. These obligations include, but are not limited to the following:
MUMS reserves the right to process any data which could be reasonably expected to be required in the course of our business and to enable us to provide our services.
Data processing by MUMS will at all times be carried out in accordance with the principles set out in Article 5 of The EU GDPR. These principles are as follows:
Examples of data processed by MUMS include the following:
Tenant of a MUMS Managed Property:
MUMS utilises a bespoke property management software called Acquaint to process and store the majority of the data we require.
Acquaint CRM has a registered address at 129 Baggot St Lower, Dublin 4. All data processed using the platform is stored within the EU.
MUMS retains a certain amount of data in physical file format. These files are stored in locked cabinets at our office, Eaton House, 6 Main St, Rathcoole, Co.Dublin.
Physical files are accessed only when necessary for the performance of a contract whether between MUMS and a property owner or on behalf of the property owner.
Access to files is restricted to MUMS staff with responsibility for the development in question.
MUMS will never retain data for any longer than is necessary for the purposes for which it was first collected.
We are however obliged under law to retain certain data for extended periods.
Upon termination of a contract, any data which is not needed for legal purposes will be deleted by MUMS.
The rights of individuals under GDPR are of paramount importance to MUMS and none of the processing outlined above impacts these rights in any way. Persons wishing to exercise their rights can do so by contacting: